A Computer-Facilitated Method for Matching Incident Cases Using Semantic Similarity Measurement (2009)

Published in 4th IFIP/IEEE International Workshop on Business-driven IT Management (BDIM 2009), 2009

Recommended citation: Yong-Bin Kang, Arkady Zaslavsky, Shonali Krishnaswamy, and Claudio Bartolini, A Computer-Facilitated Method for Matching Incident Cases Using Semantic Similarity Measurement", 4th IFIP/IEEE International Workshop on Business-driven IT Management (BDIM 2009), 2009 (Selected for In-depth discussion paper - only 3 papers were selected) /files/research/BDIM_2009.pdf

Direct Link