A Personalization Approach for Problem Management (2008)

Published in 15th HP Software University Association (HP-SUA) Workshop, 2008

Recommended citation: Yong-Bin Kang, Arkady Zaslavsky, Shonali Krishnaswamy, and Claudio Bartolini, A Personalization Approach for Problem Management", 15th HP Software University Association (HP-SUA) Workshop, 22-25 June, Marrakech, Morocco, 2008 /files/research/HP-SUA_2008.pdf